GB/T 36325-2018
ActiveInformation technology—Cloud computing—Basic requirements of cloud service level agreement(CSLA)
信息技术 云计算 云服务级别协议基本要求
Application Summary AI generated
This standard specifies the basic requirements for Cloud Service Level Agreements (CSLAs), including content elements, quality metrics, and management processes. It is applied in the Chinese cloud computing industry for drafting, evaluating, and managing service agreements between cloud service providers and customers. The standard ensures clarity and consistency in defining service performance, availability, and responsibilities across public, private, and hybrid cloud environments.
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